Conde Nast Traveler Disappoints, Again
You may remember me posting an item here about CharterWave being featured in the July issue of Conde Nast Traveler–and about how disappointed I was with the article in general because it contained a lot of inaccuracies about the charter yacht industry.
I took the time to e-mail the writer, asking for a correction and pointing out that some of the facts stated simply weren’t true. That was in late June, right after the issue came out. I had to send several follow-up e-mails just to get a reply, which came in the mail yesterday in a letter dated August 1. It’s from the magazine’s news director, Kevin Doyle.
The upshot is this direct quote from Mr. Doyle: “I regret that you feel you have been misrepresented but do not see the need for any correction based on the information you have provided.”
What a disappointment. This magazine has millions of readers and goes by the tagline “Truth in Travel,” and it can’t even admit when it’s printed a story containing factual mistakes. Don’t even get me started on how this violates the ethics guidelines of the American Society of Magazine Editors, of which Conde Nast Traveler and I are both members. It’s one thing to make a mistake in print. It’s quite another to refuse to correct it so that readers will have accurate information.
As I said in my last post on this subject, it just goes to show you that you really do have to be careful where you get your information about private yacht charter vacations. We’re not perfect here at CharterWave, but we correct any mistakes we make on the very day we learn of them. And although we may never become a big brand name like Conde Nast, we at least make every effort to get things right.