If you are a close reader of the reputable charter brokers page here on CharterWave, then you will notice a deletion. Yesterday afternoon, I deleted the company BHC Yacht Charters & Sales and its broker Andrew Buys. It is the first time I have removed a broker from our reputable brokers list since CharterWave’s inception in October 2006.

I made the decision after answering a few general questions sent to me by a CharterWave reader about a $50,000-plus charter that she had booked through Mr. Buys. While I believe Mr. Buys did everything he was legally responsible to do as this reader’s broker, and while I am aware that Mr. Buys is a member of the professional organization FYBA, which we support here on CharterWave, I feel that Mr. Buys was both unprofessional and disrespectful in the way he spoke to me by telephone and by e-mail after I answered this reader’s general questions.

I cannot in good conscience recommend a broker here on CharterWave who treats me in this manner. It has been my experience in covering the charter industry for nearly a decade that when someone–be it a broker, a captain, or a yacht owner– is rude or dismissive toward a public journalist multiple times, that person can have a tendency to act even worse toward clients in private. I am not willing to take the chance of that happening with CharterWave readers in this case.

For this reason, Andrew Buys and BHC Yacht Charters & Sales will no longer appear on the CharterWave reputable brokers list.

This entry was posted on Tuesday, April 1st, 2008 at 8:36 am and is filed under CharterWave News, Boating Business, Charter Brokers. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.