I was chatting earlier this week with a charter motoryacht captain who was kind enough to be a source in a story I’m writing for a crew magazine. When we finished the interview, he surprised me by blurting out, “By the way, I really love CharterWave. Some of the brokers say not to let you on my boat, because you’re so tough, but I find your reviews to be right on the money.”
He then went on to quote, almost verbatim, from a couple of First Impression reviews in which I urged readers to ask a few tough questions before booking, as I’d seen serious problems with the crew or the yachts themselves. “I know those guys,” he said about one crew that had left me particularly leery. “You know, they just got fired. There are real problems on that boat. The readers would’ve been smart to listen to you.”
Now, it obviously doesn’t thrill me that there are some brokers out there urging yacht captains to steer clear of me for the simple reason that I know what to look for, and I tell the truth to readers about what I find onboard crewed yachts of all sizes. Certainly, these brokers read reviews before they so much as buy a ticket for a movie. If they don’t want to waste their own $10 on a bad two hours’ entertainment, they shouldn’t want you to waste $100,000 on a bad week’s vacation.
On the upside, though, I take it as a real compliment that a longtime charter yacht captain respects the reviews we publish here on CharterWave. If you’re a regular reader, then you know our site takes a lot of pride in offering truthful information as opposed to the airbrushed marketing copy you read in so many magazines. I know we do upset people from time to time with our honest opinions, but I have yet to be told that we got something dead wrong. Typically, the complaints I hear from the management companies are, “The yacht’s owner will be upset that you revealed that,” versus “That’s inaccurate.”
I’ll take those complaints (rare as they are) as a sign that we here at CharterWave are doing a good job for you readers. Editorial integrity may not be a high priority in print these days, as magazines scramble to hold onto their advertising budgets, but here on the Web, where publishing costs are far lower, honesty really is still an option for the journalists who are willing to stand up for their readers.
And as for any other captains who might be afraid to have me onboard to do a review, I can only say this: If you are doing a good job, you have nothing to fear. Our goal here at CharterWave is to help readers find the right charter yacht for the vacation of their dreams. In that sense, we all should be on the exact same page.