Charter broker, Burgess Yachts
Date interviewed: April 2015
Tell me about your background in the yachting industry.
After completing university, I had a career set out in aviation working for Emirates in Dubai. But a turn of events changed that path and I found myself working aboard the 67-meter Feadship Anna as a junior stewardess. I quickly worked my way up the ladder and soon became a chief stewardess. My last yacht was the 58-meter Trinity then called Mi Sueno. I spent just under four years aboard both private and charter yachts as a crew member.
Moving ashore over three years ago, I worked first as a yacht owner’s personal assistant and the past two years as a charter broker.
Will you be working solo in the New York office, or is Craig Cohen remaining there as well?
Burgess is growing, especially in North America, as part of the expansion they needed to add another retail charter broker to the New York office. I am pleased to say that I am joining Craig and enjoying working alongside him.
What kind of yachts do you consider your specialty?
My background has always been in motoryachts, and I have booked various sizes. As a broker there will always be a style of yacht you are more familiar with. It is so important to always attend the charter shows to develop what you know. I have broadened my knowledge of sailing yachts immensely from when I first started as a broker and coincidentally just booked my first Burgess charter on the 55-meter classic sailing yacht Elena.
What are some of your favorite destinations for booking charters, and why?
It’s hard to discriminate! All of the charter destinations available are special in their own right. This summer I like to see some of my clients exploring the eastern Mediterranean after spending many years in the west. It’s exciting for them to review itineraries for countries they have yet to explore.
What makes you stand out as different from other charter brokers?
I feel like I have sat at every seat of the table, so to speak, from crew member to owner’s personal assistant to charter broker. My senses have been sharpened, and I understand my clients’ needs, which helps me pair them with the most appropriate charter yachts, which contributes to successful experiences all around. The fact that I have been to many of the destinations we discuss in the itineraries is a huge advantage in the planning process and an encouraging fact for my clients.
Is there anything else CharterWave readers should know about you?
I am just as passionate about yachts as our clients in this industry. I love what I do!
Biana Nestor may be reached in the New York City office of Burgess Yachts.